Virtual Terminal

Enter card details received by phone to take a customer payment through Virtual Terminal in the Merchant Portal.

Configure transaction types

Open Settings → Payment Configuration.
Select Supported Transaction Types.
Select the transaction types you want to configure for Virtual Terminal.

Open Virtual Terminal

Open Payments → Virtual Terminal. The payment form contains Payment Information, Item Details, Card Details and Billing Details.

Enter payment information

Select values from the Select outlet, Payment type, Supported transaction type and Currency dropdowns.
Enter a Customer email and Order reference if needed. Both fields are optional.
Click Next.

Enter item details

Enter an Item description, Quantity and Amount.
Click Add another item if you need more line items, then enter their details.
Click Next.

Enter card details

Enter the Card number, Card expiry, Security code and Cardholder name.
Click Next. The button remains disabled until the card number is valid.

Enter billing details

Complete the billing fields for the customer:

Field	Entry
First name	Customer's first name
Last name	Customer's last name
Address 1	Billing address line 1
Address 2	Billing address line 2
City	Billing address city
State	Billing address state
Country	Billing address country
P.O. Box	Postal box number; optional

Submit the payment

⚠️
Finish Payment submits the payment
Review the payment and customer details before clicking Finish Payment. This is a payment-submission action, not a preview. Do not use a live payment to test the form.

Click Finish Payment when you are ready to submit.