Configuration

Set your defaults for Pay by Link: sender details, branding, link behaviour, and basic compliance options.

Configure Pay by Link email details, your address, and link settings by transaction type in the Merchant Portal.

Open Pay by Link Configuration

  1. Ask your administrator for access to Settings → Payment configuration if you cannot open it.
  2. Open Settings → Payment configuration and select Pay by Link Configuration.

The screen offers Update email addresses, Update Address, and Edit Configurations. Each form has its own save control.

Edit email details

  1. Select Update email addresses to open Edit email details.

  2. Review or update the fields you need:

    FieldWhat to enterLabelled optional?
    Email subjectSubject for Pay by Link emailsNo
    From email addressSender email addressNo
    CC emailAddress to copyYes
    BCC emailAddress to blind-copyYes
    Reply to emailAddress for repliesYes
    Email display nameSender name shown to customersYes
    Success URLDestination after a successful paymentNo
    From payment link logo URLURL of the payment-link logoNo

    “No” means the Portal does not label the field optional; it does not establish that the field is required.

  3. Click Save Changes to apply your edits, or Cancel to leave the form without saving.

Update Address

  1. Select Update Address.

  2. Review or update the address fields:

    FieldLabelled optional?
    Address 1No
    Address 2Yes
    CityNo
    P.O. BoxYes
    StateNo
    CountryNo

    “No” means the Portal does not label the field optional; it does not establish that the field is required.

  3. Click Save Changes to apply your edits, or Cancel to leave without saving.

Edit Configurations

  1. Select Edit Configurations.
  2. Choose a Transaction type shown for your account: Auth, Purchase, Sale, Instalment, Unscheduled Auth, Unscheduled Purchase, Recurring Auth, or Recurring Purchase.
  3. Set Link expiry (days) and Payment attempts for that transaction type. Enter a Terms and conditions URL if you use one; the Portal labels it optional.
  4. Click Save Changes to apply your edits, or Cancel to leave without saving.

Repeat the steps for each transaction type you need to configure. The available transaction types depend on your account; this guide does not specify default expiry values or a maximum number of attempts.

Optional: Check a new link

Create a test link using Create New Pay By Link and review its email details and expiry before sharing it with a customer. To update the message body, see Email Templates Configuration.

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